运费贵还缺柜！和客户建议延期出货的邮件模板快来GET！

运费暴涨还缺柜，导致很多客户的订单没有办法出货，该怎么和客户说明情况呢？
hi jack,
we totally understand the serious situation-freight charge increase & containers shortage-at the moment. and it might be difficult for both of us to proceed.
我们完全理解目前运费上涨和集装箱短缺的严重情况。而且这对于我们双方都很难继续推进业务。
to be candid with you, we keep doing everything we can to fix the bad issues for you. and we suggest you delaying the shipping date to avoid the crazy price during this peak season, even if the mass production were already completed.
坦白说，我们一直在尽一切努力为你们解决问题。此外即使大货已经完成生产，我们也建议你推迟船期，以错开这个疯狂的旺季价格。
kindly note your goods will be stored carefully in our warehouse, without any storage cost. so you could request the delivery whenever the time is better for you. we’re standing by 24/7.
请注意，您的货物会在我们的仓库里小心存放，不会产生任何仓储费用。所以你可以在对你比较合适的时间要求发货。我们全天候待命。
i hope this email finds you well and hope this updated information takes away your worry or depression.
我希望这封电子邮件能让你感觉好一点，也希望你了解这些信息后不再担心或沮丧。
good luck, for both of us.
best regards,
yibing


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